We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems as they arise. If you have any issues with your 
coffee, or if there are errors in your order, please contact us at within 2 days of receiving your order. We will do our best to ensure that you are satisfied.

We would like you to be satisfied with your purchase. All Returns on merchandise (non-coffee) items must be done within 20 days of the original purchase date. Items purchased online can only be returned to our Roastery, they can’t be returned to our café locations. Please email your order number, name, reason for a return and the item and quantity you wish to return. If anything is broken or damaged in transit, please send photos with your email.  We will not refund the price of shipping. Items must be unused, unopened, and in original packaging.